Field Application Specialist (Genomics)

As a pan-regional solutions platform for the diagnostic, research & analytical lab markets, Everlife aims to Enable Better Outcomes for the people in our region by improving access to diagnostic and scientific solutions that improve lives. By building a more efficient value chain, new technology can reach the fragmented markets of Asia with greater speed and ease. Our deep understanding of local markets, strong technical expertise and wide commercial networks have helped us become one of the region's leading solution platforms in 3 major segments: Life Sciences, Analytical and Industrial Solutions, Clinical Diagnostics.

As a firm believer in developing our human resources, Everlife-Research Instruments has developed and implemented various HR initiatives & programs to recognize, develop and reward talented employees, and to make Everlife a great workplace for our employees.

We are seeking a motivated Field Application Scientist (FAS) to support our genomics product portfolio through customer training, technical support, troubleshooting, and pre-sales application support. Training will be provided by our principals and internal teams.

Key Responsibilities

• Provide technical support and troubleshooting for genomics workflows and products.
• Conduct customer training and application support.
• Support sales teams with product demonstrations and technical discussions.
• Serve as the technical expert for assigned products.
• Stay updated on industry trends and competitor technologies.
• Work independently and collaboratively to achieve team goals.

Requirements

• Degree in Biomedical Science, Genomics, Genetics, Molecular Biology, or related field (MSc/PhD preferred).
• Minimum 2 years of relevant experience preferred.
• Knowledge of short-/long-read sequencing, qPCR, dPCR & lab automation is required.
• Experience in sequencing data analysis, & software competency is an advantage.
• Strong analytical & real-time, systematic problem-solving skills.
• Strong interpersonal skills with good written and verbal communication
• Self-motivated and customer-focused.