- The Key Account Manager is a field-based role who drives targeted growth and opportunity development within the assigned scope of Sartorius key accounts by leading commercial execution, deepening multi‑level relationships, leading end‑to‑end commercial discussions across all sales stages, ensuring manufacturing continuity and coordinated tech‑transfer execution across Key Account sites, and orchestrating cross‑functional collaboration to expand adoption and long‑term customer value.
Key Responsibilities
- Deepen stakeholder relationships within the assigned scope of key accounts by engaging crucial decision‑makers, influencers, site‑level stakeholders, and serve as the primary escalation point for commercial matters across sites and functions to strengthen trust and partnership
- Execute the key account strategy by driving commercial activities, identifying scope‑related opportunities, and ensuring alignment with account priorities and customer roadmaps to expand Sartorius share‑of‑wallet within the defined scope
- Lead commercial progression (proposal, negotiation, commercial closure) for opportunities falling under the defined key account scope, including pricing, delivery scope, and contract alignment ensuring high‑quality deal execution and momentum to enhance win rate and sales cycle velocity
- Orchestrate cross‑functional collaboration with Business Units Tech Sales, PLCM, Senior Specialist Single‑Use KAM, and Central Sales to deliver integrated solutions across sites, including tech‑transfer coordination, enabling timely adoption, opportunity progression, and value creation across the account lifecycle
- Drive opportunity development by expanding portfolio penetration, activating new applications, and progressing qualified opportunities through the commercial pipeline, while proactively protecting existing manufacturing business and installed base continuity, ensuring balanced short‑, mid‑, and long‑term pipeline development, converting validated customer needs into revenue‑generating business
- Actively use SFDC to maintain pipeline accuracy, document all customer interactions, and ensure accurate forecasting and data‑driven account steering within the assigned scope, including timely updates on opportunity status and expected close timelines
Qualifications & Skills
- Bachelor's degree in Life Sciences, Engineering, or related field
- 5+ years experience in strategic, complex account management in life sciences or technical industries
- Strong commercial acumen with proven ability to generate and convert complex opportunities
- Confident communicator able to influence diverse, senior decision makers and partner with Technical Sales to shape complex customer solutions
- High proficiency in CRM (SFDC) for pipeline management, forecasting, and data‑driven sales steering
- Strategic and analytical mindset with ability to navigate complex, multi‑site account landscapes
- Willing to travel >50% as this role is heavily focused on external customers
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
