Job Description
We are seeking motivated individuals to join our clinic as Clinic Assistants (Full/Part-Time). This role is ideal for someone who enjoys working with people, is attentive to detail, and thrives in a healthcare environment. You will be an essential front-line representative of the clinic - creating a positive patient experience from the moment they walk in, while ensuring smooth and efficient daily operations.
This position offers hands-on exposure to clinical workflows, medication dispensing, and administrative processes. Full training will be provided, with opportunities to learn and grow within the team.
Key Responsibilities
- Welcome, register and guide patients through the clinic visit with warmth and professionalism
- Manage appointments, calls, messages, billing and queue flow to ensure seamless operations
- Assist doctors during consultations and procedures when required
- Dispense medications safely, accurately and confidently with patient-friendly explanation
- Process CHAS, Medisave and insurance claims using clinic management platforms
- Track stock levels, handle inventory and maintain readiness of clinical rooms
- Uphold infection control standards and ensure hygiene of work areas
- Contribute to workflow improvement, service excellence and a positive team culture
Requirements
- Minimum GCE N/O Levels / Nitec / Higher Nitec / Diploma
- Female candidates due to chaperone duties for male doctors during examination of female patients
- Good communication skills, patient-oriented mindset, and pleasant interpersonal manner
- Able to multitask, adapt and remain composed in a fast-paced clinical setting
- Basic computer proficiency required prior experience in healthcare or pharmacy is an advantage
- Willingness to learn, take initiative, and work as part of a supportive clinical team
- Able to work rostered shifts/weekends
- Fresh graduates welcome - training provided
What We Are Looking For
Candidates who are:
- Empathetic, reliable and professional
- Keen to learn new clinical skills and grow with the clinic
- Good team players with service excellence at heart
- Able to uphold confidentiality, safety and patient trust
Why Join Us
- Opportunity to develop clinical skills
- Supportive team and structured training
- Career progression and multi-role exposure
- Meaningful work that impacts patients daily
