0-2 years
14 days ago
Job Description

Job Description:
Operations / Documentation:

  • Improve knowledge on all Bank products, Credit standards, Documentation to provide efficient customer services.

Assist In Maintaining Customer Relationship:

  • Respond to questions concerning savings account opening / bank statement enquiry / deposit and withdrawal.
  • Follow up on pending documents from customers.
  • Assist the operation team in handling customer operation-related transactions.
  • Support the operation services team to help customers complete drawdown preparations. Example include helping liaise with customers to rectify defective documents.
  • Assist the relationship manager with customer service and assist to open new accounts for clients and helping prepare necessary documents for data quality, loan agreements, Know-Your-Customer Process etc.
  • Oversee other matters instructed by line manager.


Job Requirements:

  • Ability to deliver assigned tasks timely and accurately with minimal supervision.
  • Good analytical and problem-solving skills, meticulous and detailed.
  • A confident and effective team player who is able to work independently.
  • Knowledge in trade finance will be anadvantage.
  • Proficient in MS office, especially in Excel.




savings account opening
Credit standards
bank statement enquiry

Oversea-Chinese Banking Corporation, Limited often known as OCBC Bank is a Singaporean multinational banking and financial services corporation headquartered in OCBC Centre, Singapore. OCBC Bank was born out of the Great Depression through the consolidation of three banks in 1932 &#8212&#x3B; the Chinese Commercial Bank Limited (incorporated in 1912), the Ho Hong Bank Limited (incorporated in 1917) and the Oversea-Chinese Bank Limited (incorporated in 1919).

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