What this job involves:
As a Facilities Manager, you will serve as the key frontlinerepresentative responsible for delivering professional, effective, andefficient integrated facilities management services. You will be the primarypoint of contact for site operations and client representatives, ensuring allworks and services under the contract are performed to the highest standards.This role combines strategic planning with hands-on operational leadership,where you'll supervise service delivery, coordinate improvement works with theProject Manager, and drive operational excellence across all FM disciplines.Your expertise will directly contribute to JLL's commitment to deliveringworld-class facilities management solutions that create exceptional workplaceenvironments for our clients.
What your day-to-day will look like:
- Serve as the primary liaison between clients, siterepresentatives, and operational teams to ensure seamless communication andrapid response to all facility requirements
- Supervise and coordinate all works and services under thecontract, ensuring professional execution and adherence to quality standards
- Plan and program facilities works and services, includingscheduling and implementing improvement works in collaboration with the ProjectManager
- Monitor and manage the user ticket system, ensuring allrequests are tracked, routed, and resolved within contractual timescales
- Conduct regular site inspections and audits to identifyperformance gaps, service deficiencies, and opportunities for operationalimprovement
- Manage vendor performance and contract compliance, ensuringmaximum ROI and service efficiency for the client
- Maintain full compliance with fire, health, and safetyregulations while fostering a safe working environment across all sites
Required Qualifications:
- Degree in Built Environment, Facilities Management,Engineering or relevant discipline
- Minimum 5 years of relevant facilities management experiencewith proven management or supervisory background
- Demonstrated expertise in integrated facilities management(IFM) services including both hard and soft services
- Strong vendor and budget management capabilities with proventrack record of operational delivery
- Excellent stakeholder management and communication skillsacross all organizational levels
- Proven ability to remain calm and decisive in rapidlychanging, high-stress environments
- Strong planning, programming, and organizationalcapabilities for managing multiple priorities
Preferred Qualifications:
- At least 2 years experience in providing IFM services
- Tier 3 Certified Facilities Management Expert (CFME)accreditation by Singapore International Facility Management Association(SIFMA)
- Fire Safety Manager (FSM) certification
- Singapore Certified Energy Manager (SCEM) certification
- Green Mark Manager certification
