Job Description
Data Center Facility Management Technician from junior to senior level working at the client's sites.
Responsibilities
- Oversee and manage the assigned data centers facility operations.
- Regular physical / visual inspection of equipment and data center operations facilities.
- Work with DCE to create procedure and risk analysis for site operation.
- Liaise with DC Providers for all Mechanical & Electrical maintenance servicing affecting Data Halls.
- Collate and review all Data Centers Maintenance Schedule, ensure minimal interference during Block Days.
- Review documents submitted by DC Providers such as MOP, RA, etc for maintenance activities.
- Track and record facility maintenance activities and change requests.
- Raise and manage Change Management requests for all maintenance servicing activities.
- Provide onsite support during scheduled maintenance / change events.
- Provide regular reporting on progress as required (move, change, support request and change) and develop continuous improvement capabilities.
- Respond to facilities level crisis management activities including, but not limited to, power outages, HVAC outages, fire alarms and security concerns.
- Provide after business hours support based on on-call schedule when required.
- Any other duties as assigned
Requirements
- Minimum of 1-2 years of experience in data centre facilities management and operations.
- Good understanding and knowledge in data center infrastructure (electrical and mechanical systems , HVAC, power outages, fire alarms, etc).
- Ability to respond to issues and provide timely progress updates, and escalations.
- Experience working in a large-scale critical environment is a plus.
- Analytical skills with a strong sense of urgency.
- Fresh graduates with adequate knowledge are welcome to try.
- An agile mindset with the right attitude and ability to think out of the box are welcome too.
Advantageous Skills & Knowledge
- Rack, space, power and cooling allocations for new install or relocation requests.
- Data Center Operations or exposure in Critical Environments.
- Incident / Change Management Process.
- Understanding of DC Space, Power, Cooling Management.
- Certifications eg. CDCP, CDCS, FSM, etc.
