Provide high standard of hygiene and cleanliness within the customer premise.
Practice good service acts by greeting others, smiling and saying thank you (GST) to customers and colleagues.
Project professional image with proper grooming standards at all times
Manage the works execution and performance of junior staff. Provide adequate training and coach staff to meet the required contractual standards.
Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
Perform cleaning duties in assigned areas and cover staff duty whenever required (eg. staff on leave/MC/absent).
Meet the cleanliness and hygiene standard and ensure compliance to Health & Safety Environmental procedures and practices. Report accidents/incidents to the superior promptly.
Handle cleaning equipment such as blower, vacuum cleaner and other general household cleaning equipment.
Check equipment regularly and alert superior of any faulty machines.
Coordinate fault reporting and repairs between users, housekeepers and FME Department.
Undertake any duties/projects as assigned by the Superior.
