Perform technical maintenance and troubleshooting activities associated with electrical/mechanical/ACMV/fire system.
Maintain and operate Data Centre critical Mechanical & Electrical (M&E) systems to ensure 100% uptime and meet operational performance expectations.
Execute action response for all onsite operational incidents and ensure all remote requests are performed within SLA.
Review PTW/MOS/RA prior commencement for equipment maintenance or fault investigation and resolution.
Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
Support delivery and related services based on internal and external requirements.
Installation and termination of all copper and fibre cross-connects to include gathering requirements, designing, labelling, testing and documentation.
Responsible for power cycling of equipment based on clear instructions.
Responsible for escorting clients, vendors, and contractors to various onsite locations.
Maintain good communications/ relationship among operations team and customers.
Any other tasks and duties as directed the superior and Operations Management.
Requirements
Must be able to work in a 12-hour rotating shift work schedule
Physically fit and of good health
Prior experience in operating and maintaining mission critical facility.
Prior experience in managing contractors (technical and soft services) and technicians.
Computer knowledge such as Office 365 such as Outlook, Excel, Word and PowerPoint
Relevant qualifications or certification in Uptime institute, Data Center Dynamic or EPI and equivalent.
