Oversee the efficient operation of food and beverage outlets
Manage, train and mentor staff to ensure high levels of productivity, quality, and customer service
Monitor the quality of food and beverages and ensure they meet the required standards
Handle customer complaints promptly and professionally
Ensure compliance with health, safety and sanitation standards
Assist in the planning and development of menus, taking into consideration factors such as seasonal availability of ingredients and the likely number of customers
Control stock and minimize waste
Manage budgets, financial plans and control costs
Organize special events and promotional activities
