GENERAL OVERVIEW
Reporting to the Outlet Manager/Supervisor. Assisting the managers in running outlet operations.
JOBSCOPE
- Handles station assigned for the day.
- Keeps outlet clean and tidy.
- Serves customers with friendly and uncompromising service. Practice good etiquette.
- Be attentive to customers needs.
- Practise suggestive selling.
- Checks that customers orders are being fulfilled correctly.
- Ensures all used plates and cutleries on the dining tables are being cleared once the customer has left the restaurant.
- Any other tasks as and when assigned by Management.
JOB REQUIREMENT
The minimum entry level requirement for the job, in terms of:
Educational Qualifications
GCE N Level or ITE Diploma (F&B Management/Services)
Professional Experience
Preferably with minimum of 6 months experience in service roles in F&B industry. For Senior Servers, a minimum of 1 year experience as server is required.
Other Requirements
- Good spoken English (basic).
- Enjoys interacting with people and serving customers.
- Energetic, cheerful, friendly, fun-loving and hardworking.
- Always keen to get feedback for improvement.
- Required to work non-conventional hours and in other outlets as and when required.
