F&B Restaurant General Manager

F&B Restaurant General Manager

Job Scope & Responsibilities

. Lead, direct, and oversee the overall operations, strategic growth, and financial performance of the restaurant business, ensuring sustainable profitability and operational excellence.

. Develop and implement business strategies, annual budgets, revenue targets, and cost-control initiatives to maximize business performance and shareholder value.

. Manage multiple operational functions including kitchen operations, food safety, procurement, inventory management, customer experience, marketing, and workforce planning.

. Analyze financial reports, profit and loss statements, cash flow, labour costs, food costs, and operational KPIs to identify opportunities for improvement and business expansion.

. Establish and maintain high standards of food quality, service excellence, hygiene, and workplace safety in compliance with Singapore food regulations and industry best practices.

. Lead, mentor, and evaluate department heads, restaurant managers, chefs, and operational teams to achieve organizational objectives and maintain a high-performance culture.

. Develop and execute business development initiatives, strategic partnerships, franchise opportunities, and market expansion plans locally and internationally.

. Negotiate and manage contracts with suppliers, landlords, logistics providers, consultants, and key business partners to secure favourable commercial terms.

. Represent the company in meetings with government authorities, investors, landlords, financial institutions, business partners, and industry stakeholders.

. Oversee recruitment strategies, manpower planning, employee performance management, succession planning, and organizational development.

. Ensure full compliance with all regulatory requirements, employment legislation, food safety standards, licensing obligations, and corporate governance policies.

. Conduct regular operational audits and implement continuous improvement programmes to enhance productivity, profitability, customer satisfaction, and brand reputation.

. Travel domestically and internationally as required to oversee restaurant operations, evaluate new business opportunities, negotiate commercial agreements, conduct market research, source suppliers, establish strategic partnerships, and support expansion projects. Extended overseas assignments of one to three months or longer may be required based on business needs.

. Perform any other executive management responsibilities as assigned by the Board of Directors or shareholders.