F&B Outlet & Area Manager

Job Description:

• Manage and oversee daily operations of multiple outlets, ensuring adherence to brand standards.

• Drive operational efficiency by monitoring sales targets, implementing staff training plans, and introducing service improvement initiatives.

• Conduct regular outlet inspections, provide optimization suggestions, and follow up on implementation.

• Analyze financial and operational data to enhance profitability, control costs, and improve overall customer satisfaction.

• Support new store openings, including manpower planning, process setup, and smooth management of daily operations.

• Mentor outlet managers and staff, fostering a high-performance culture.

• Monitor market trends and competitor activity to recommend proactive improvements in operations, menu offerings, and customer engagement.

Job requirements:

• Minimum 2 years of experience in outlet operations or management, preferably in fast-food or quick-service restaurant (QSR) environments.

• Prior experience managing multiple outlets is a strong advantage.

• Strong leadership and people-management skills with the ability to motivate and guide teams across various locations.

• Good analytical skills with the ability to identify operational issues and implement practical solutions.

• Ability to work in a fast-paced environment with strong decision-making and problem-solving abilities.