F&B executive

Job Responsibilities:

• Greet customers warmly and assist them professionally to enhance their experience.
• Handle customer feedback and complaints professionally to resolve issues promptly
• Adhere strictly to all food safety and sanitation guidelines to ensure customer safety
• Handle daily operations activities including but not limited to: Cashiering duties, Kitchen duties, Preparing desserts and Tea crafting.
• Maintain a clean and organized checkout area, including displaying promotional materials.
• Adhere to all food safety and sanitation guidelines.
• Collaborate closely with kitchen and team members to ensure smooth daily operations.

Job Requirements:

• Ability to work full time, 6 days per week, including long hours, weekends and public holidays
• Able to overtime during staff shortages
• Physically fit able to stand for extended periods and carry trays
• Able to communicate in English & Mandarin (to handle enquiries from Chinese speaking clients)
• Punctuality, discipline, and responsibility to meet operational demands
• Positive attitude and strong teamwork spirit to contribute to a collaborative work environment
• Basic F&B knowledge preferred (training provided for suitable candidates)