Job scope:
- Attentive to guests needs in a prompt and timely manner to ensure highest level of service
- Possess strong menu (food & drinks) and presentation standards
- Share the responsibility in guarantying hygiene, safety, and the service quality
- Placing food and beverages orders, ensure the orders to be delivered within said timeframe
- Assisting guests in their respective requests, performing suggestive and up-selling
- Outlet's daily cleaning and setting
- Understand restaurant menu and product knowledge, professional beef knowledge and base knowledge of alcohol
- In charge of the beverage items (ordering, inventory control and preparation)
- Excellent grilling skills for all dishes
- Reception (Cashier, POS, Reservation)
- Solving all common customer issues/complaints
- In charge for purchasing & inventory of front-of-house miscellaneous items
- Supervise and train the service crew
- Reply customer & supplier emails
- Assist assistant manager/ manager to plan any promotions
- Ensure on-site operational and equipment conditions all safe
- Familiar with, and responsible for, front-of-house preparations, operations, and food/service quality (Including inventory control, and communication with suppliers)
- Assist customer relationship management
- Charcoal station
- Assist in service crew training
- Assist management related task
- Assist chef/colleague on any urgent issue related to restaurant operations and services
- Clean and brush grilling mesh
Requirements:
- With relevant work experience is preferred
Quah Siying (Jeslyn) R1982418
The Supreme HR Advisory Pte Ltd 14C7279
