In charge of all stewarding stores and equipment for Food & Beverage Department.
Control and reduce all expenses including labour cost, breakage etc.
Ensure that F&B control procedures are adhered to and that all food and beverage are issued with proper chits of charging.
Attend to guest complaints, problems or situations and take prompt, corrective action, ensuring the highest degree of guest satisfaction.
Directly oversee the actual set-up and services of contracted functions by giving specific menu information to servers, by coordinating the timings of events with the Food Caterer(s) to ensure success of each function.
Communicate directly overseeing the actual set-up and service of contacted functions.
Assist the selling of functions, banquet activities and make any last-minute changes in an efficient and obliging manner so as to satisfy the organizers or guests but not to the hotel's disadvantage.
Ensure all necessary equipment, utensils, and tables are ready for use in advance for each function.
Requisite in advance for casual labour to ensure consistency of service.
Assist in checking all function rooms daily to ensure consistency of service.
Requirements
O-Level or equivalent
Minimum 1 year of relevant experience
Able to work independently
Able to work well under pressure and in a fast-paced environment
