Operational Management:Supervise daily outlet operations, including setup, service, and closing procedures.Ensure compliance with health, safety, and hygiene regulations (e.g., HACCP).Handle cash management and POS system operations.Maintain high standards of cleanliness in all areas.
Customer Service & Sales:Provide excellent service, resolve complaints, and enhance the guest experience.Drive sales through menu promotions and staff training on upselling.Monitor food quality and presentation to ensure consistency.
Inventory & Cost Control:Conduct stock checks, manage inventory levels, and place orders with suppliers.Minimize food wastage and manage costs to optimize profitability.
Staff Leadership & Administration:Train and mentor staff, including part-timers, on service standards and food safety.Create staff schedules and assist with HR tasks, such as interviews.Act as a bridge between management and frontline staff. Expertia AI +7 The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest's dining experience expectations.
We are hiring for the following outlets:
Butcher's Block
Long Bar
Raffles Courtyard
Tiffin Room
Oversees Daily Operations and Achieving Targets
Oversees the set-up and operation of a station/section in a restaurant.
Supervises and participates in running an efficient and profitable operation in the assigned areas.
Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
Assists colleagues and guests efficiently and in a professional manner.
Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
Offers menu options, advice and takes orders.
Offers drinks, pre, during and after meal service.
Remembers guest's preferences to extends personalise
