Convey management instructions/messages such as executing in-house and third party outlets promotions or corporate initiatives promptly to team members
Ensure service delivery standards adhere to SOPs and ensure conformance by carrying out SOP audits and follow-up
Responsible for F&B services and provide relevant correspondence to guest queries
Perform related duties and project as assigned by F&B Manager
Comply with all company and local laws for restaurants licensing & renewals
Plan and manage corrective actions to reduce waste, misuse and breakage
Ideal requirements
2-3 years of experience in a similar capacity
Experience in f&b operations
Familiar with f&b operations, functionality and other related task
Excellent communications skills
Customer service oriented and able to handle challenging situations professionally
WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)
