F & B SUPERVISOR

Key Responsibilities of an F&B Supervisor:

Supervision and Management:

Oversee and manage all F&B staff, including scheduling, training, and performance evaluation.

Ensure staff adherence to service standards and company policies.

Handle employee concerns and address conflicts.

Customer Service:

Ensure high standards of customer service and guest satisfaction.

Handle customer complaints and feedback professionally.

Promote a welcoming and positive atmosphere for guests.

Operational Efficiency:

Monitor the quality and consistency of food and beverage service.

Ensure timely and efficient service delivery.

Oversee the preparation and presentation of food and beverages.

Inventory and Cost Control:

Maintain inventory of food and beverages, ordering supplies as needed.

Monitor stock levels and report any issues.

Contribute to cost control and budget management.

Health and Safety:

Ensure compliance with health and safety regulations, including food handling and storage.

Maintain a clean and organized service area.

Report any potential hazards or defects.

Other Duties:

May assist in menu planning and promotions.

May be involved in hiring and training staff.

May handle cash handling and reconciliation.

May participate in special events and functions.