F&B Supervisor

Job Description

. Oversee and manage the designated Coffeeshop or Food Court and its operational and manpower planning

. Monitor and be responsible for sales performance of respective outlets

. Responsible for ordering of goods and supplies, receiving and checking on inventory of goods and supplies

. Ensure food safety regulations are followed as according to SFA's policy

. Involve in investigation of issues relating to customer complain (Service and Product Quality)

. Attending to customers needs, complaints and enquiries

. Recruit, train, supervise and develop staff

. Perform related duties/tasks as required

Job Requirements

. With passion in working in F&B industry and its operational processes.

. Able to work on weekends and public holidays, 6-day work week.

. Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.

. Able to work independently and in a team.

. Excellent interpersonal skills with the ability to communicate with all level of employees.

. Good communication and interpersonal skills

. High initiative and positive attitude