F&B Captain (Chatterbox)

. Manage reservations and hosting of guests at the restaurant, ensuring table allocations maximize seating capacity

. Be well equipped with the products and services the restaurant provides to assist and address guest queries

. Welcome guests to the restaurant and escort them to their private room, counter, or table seats

. Assist guests with their baggage whenever possible

. Able to explain and recommend food, wine and sake selections according to guest requests and requirements, such as preparation methods, ingredients used, portion size and presentation, etc

. General knowledge about food allergies, dietary restriction, common brands of beverages to facilitate smooth recommendations to guests

. Gather feedback from guests about their experiences

. Ensure that strict hygiene and cleanliness standards are constantly and consistently upheld and adhered to in the restaurant, as well as excellent upkeep of personal grooming

. Responsible for the compliance of all health, safety, and food hygiene legislation

. Be service oriented, uphold quality, sincere, intimate customer relations service

. Any other duties as assigned by Management