Job Title: Retail Sales Manager - Traditional Chinese Medical Hall
Location: Hougang
Job Type: Full-time
About Us
We are a well-established
Traditional Chinese Medical (TCM) Hall dedicated to providing high-quality herbal medicines, health supplements, and holistic wellness solutions. With a strong reputation for authenticity and customer care, we aim to promote traditional healing methods while integrating modern retail practices.
Job Overview
We are seeking an experienced and dynamic
Retail Sales Manager to oversee daily operations, drive sales, and ensure exceptional customer service. The ideal candidate will have a strong background in retail management, a passion for Traditional Chinese Medicine, and the ability to lead a team effectively.
Key Responsibilities
- Sales & Business Growth: Develop and implement sales strategies to achieve revenue targets, promote TCM products, and attract new customers.
- Customer Service: Ensure a high level of customer satisfaction by providing expert advice on TCM products, addressing inquiries, and resolving concerns.
- Inventory & Merchandising: Manage stock levels, oversee procurement of herbal medicines and supplements, and ensure proper product display.
- Staff Management: Train, supervise, and motivate sales staff to deliver excellent service and product knowledge.
- Operational Efficiency: Maintain store cleanliness, compliance with health regulations, and smooth day-to-day operations.
- Marketing & Promotions: Collaborate on marketing initiatives (both offline and online) to enhance brand awareness and customer engagement.
- Financial Management: Monitor budgets, expenses, and sales reports to optimize profitability.
Requirements
- Experience: Minimum 3-5 years in retail management, preferably in TCM, pharmacy, health & wellness, or related fields.
- Knowledge: Familiarity with Traditional Chinese Medicine, herbal products, and holistic health practices is a strong advantage.
- Leadership: Proven ability to lead a team, train staff, and foster a positive work environment.
- Customer-Oriented: Excellent interpersonal and communication skills with a passion for helping customers.
- Organizational Skills: Strong multitasking, inventory management, and problem-solving abilities.
- Language: Proficiency in English and Mandarin/Cantonese (preferred) to communicate with suppliers and customers.
Why Join Us
- Opportunity to work in a respected Traditional Chinese Medicine business.
- Competitive salary + performance bonuses.
- Career growth and professional development.
- Employee discounts on TCM products.
How To Apply
Interested candidates are invited to submit their
resume and a
cover letter to
[Your Email/Contact Info]. Please include
Retail Sales Manager Application - [Your Name] in the subject line.
Join us in promoting health and wellness through the wisdom of Traditional Chinese Medicine!
