Executive, Trainer Scheduling & Coordination (Contract)

.Please note that this is a contract position till 30 Sep 2027.

Trainer Scheduling & Coordination

• Receive and process monthly course requests and language requirements from the MWC.

• Coordinate and schedule trainers for English and native language classes based on demand and trainer availability.

• Maintain an updated calendar and system of course schedules and trainer assignments.

• Proactively collect and forecast trainer availability monthly.

• Reassign trainers or make alternative arrangements when trainers are sick or unavailable at short notice.

Trainer Management

• Communicate clearly and regularly with a pool of approved freelance trainers.

• Build positive working relationships with trainers and act as a key point of contact.

• Support the onboarding of new trainers as needed.

• Monitor trainer performance and gather feedback when necessary.

Administrative & Support Duties

• Maintain accurate trainer records, including certifications, availability, and assignment history.

• Ensure accurate and error-free documentation and scheduling.

• Provide support to other training operations when necessary.

Requirements:

• Diploma or higher in Business Administration, Human Resource Management, Education, or related fields.

• Prior experience in coordination, scheduling, training operations, or freelancer management is an advantage.

• Highly meticulous and detail-oriented - accuracy is essential.

• Strong interpersonal and communication skills - able to liaise effectively with both internal staff and external trainers.

• Able to work independently and under pressure in a fast-paced environment.

• Proficient in Microsoft Excel and scheduling tools comfortable with digital platforms for communication and record-keeping.

• Problem-solver with a proactive and calm approach to last-minute changes or challenges.