Responsibilities
In this role, you will be involve in direct participation in managing guest experiences and support international events, ensuring seamless venue execution while gaining MICE sector expertise and fostering cross-functional collaboration.
Venue and Event Operations
- Manage and support assigned events and operational duties (Event specific functions and general venue operations).
- Coordinate site visit logistics and ensure all event signage is prepared accurately and aligned with branding and wayfinding requirements.
- Conduct pre-event operational checks and lead joint inspections with organisers to ensure smooth handover and takeover of venue spaces.
- Manage and fulfil all logistical and technical requirements requested by Organisers, including equipment setup, service coordination, and event-day support.
- Liaise with cleaning, security, and logistics vendors to ensure services are delivered in line with agreed service levels and timelines.
- Work on event days as required and ensure proper supervision of all events and activities scheduled.
Drive Safety and Compliance
- Conduct regular Fire and Safety inspections to identify hazards and ensure timely resolution in coordination with Organisers and internal stakeholders.
- Manage crowd control and traffic flow during high-footfall events to uphold safety standards and guest experience.
- Perform duties as a trained First Aider and Company Emergency Response Team (CERT) member, supporting on-site emergency response and preparedness (training provided).
Administration and Operational Support
- Raise and track operational work orders promptly and accurately to support efficient event-related service delivery.
- Support procurement activities, including sourcing quotations, raising purchase orders, coordinating vendor services, and verifying invoices.
- Oversee the scheduling, accuracy, and real-time functionality of digital signage systems to ensure timely and clear communication to visitors.
- Receive inquires and obtain and communicate responses in a timely manner.
- Undertake additional duties and cross-functional support tasks as assigned by the Reporting Officer.
Qualifications
- Minimum 2 - 3 years of relevant experience in Event Operations.
- Strong organizational skills and ability to solve problems under pressure.
- High level of integrity and professionalism.
- Meticulous, detailed, resourceful, independent and a team player.
- Rotating shift work required, including weekends and public holidays as events demand.
