Job Description
We are seeking a creative and detail-oriented Exec/Snr Exec/AM to join our team, focusing on the design and development of inflight amenities. This role will play a critical part in enhancing the end-to-end customer experience by delivering high-quality, innovative, and functional amenities that align with our brand standards
Key Responsibilities
Design and Development:
- Assist to conceptualize, design, and develop SilverKris Lounges (SKLs) and be involved in 3rd party lounge contract management.
- Ensure projects meet desirability, viability and feasibility criteria, and 3rd party lounges fit these criteria.
Project Management
- Manage multiple projects from concept through to production and delivery, and 3rd party lounge contracts administration.
- Develop and adhere to project timelines, ensuring milestones are met.
- Coordinate with cross-functional teams including properties, procurement, operations and other BUs to ensure cohesive and comprehensive project execution.
Standards And Performance
- Stay updated with industry trends, materials, and technologies.
- Perform competitive analysis and identify opportunities for innovation and differentiation.
- Monitor and evaluate product performance and customer feedback to drive continuous improvement.
Admin, Budgeting And Reporting
- Maintain detailed documentation of contracts, administration and follow through of contract execution together with Procurement colleagues.
- Work closely with stations on budget development and monitoring.
- Prepare and present project reports and updates to senior management.
Other Projects
- Involvement in strategic projects to evaluate policies and commercials related to lounges. Requirements
Requirements
- Possess a Bachelor's degree
- Experience in product design and development, preferably within the airline or hospitality industry.
- Familiarity with design standards and procurement processes.
- Experience working with international suppliers and manufacturers.
- Strong numerical and presentation skills and adept at Microsoft Office.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work collaboratively in a team environment.
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.
