Coordinate and manage VIP hospitality arrangements for business partners, clients, senior management and external guests.
Ensure a seamless, professional, and courteous hospitality experience that reflects the company's corporate image and service standards.
Plan and execute corporate events, management meetings, team-building activities, annual dinners and other company functions.
Liaise with vendors, venues, hotels, and internal stakeholders to ensure smooth execution of events and hospitality arrangements.
Provide coordination support for selected leadership-related private engagements and family events where applicable.
Prepare event-related materials including guest lists, event rundowns, briefing notes, itineraries and presentation materials where required.
Manage end-to-end event logistics including venue booking, catering, transportation, accommodation, flight arrangements, AV setup and on-site coordination.
Monitor event budgets, prepare budget forecasts, track expenses, and coordinate invoicing and payment processes.
Maintain proper administrative records, inventories, and documentation related to events and hospitality activities.
Handle event and guest-related issues promptly, professionally and with good judgment.
Provide administrative and coordination support for corporate activities and management initiatives as assigned.
Job Requirements
Diploma or Degree in Business Administration, Hospitality, Event Management, Marketing, Communications or related disciplines.
Minimum 3-5 years of relevant experience in corporate hospitality, event management, administration, hotel operations, guest relations or related fields.
Candidates with experience in luxury hotels, airline premium services, MICE, corporate guest relations, or high-profile business hospitality environments are highly preferred.
Strong interpersonal, communication, organizational and coordination skills with attention to detail.
Mature, presentable and service-oriented with strong business etiquette and professionalism.
Able to manage multiple tasks independently in a fast-paced and dynamic environment.
Resourceful, proactive and able to handle confidential matters and last-minute changes with composure.
Proficient in Microsoft Office applications including PowerPoint and Excel.
Fluent in English and Mandarin to communicate and coordinate effectively with English- and Mandarin-speaking stakeholders and external parties as required.
Flexibility to support events and VIP hospitality activities, which may occasionally require work outside standard office hours, including weekends.
