COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- This position is for Office of Campus Infrastructure and Services (OCIS).
- Assist Conference Team Lead to:
- Optimize the usage of facilities to reach the sales target for the conference team.
- Solicit new potential accounts and ability to convert sales leads to revenue.
- Maintain and secure good accounts or long-term usage of facilities.
- Render prompt and professional support to all external event organizers and ensure smooth running of events.
- Coordinate logistic arrangements with internal departments and external clients.
- Be responsible for preparing billing, check on outstanding payment and minimize overdue payment/bad debts.
- Assist the Carpark Team Lead to:
- Maintain and update the database on a need basis.
- Attend to motorists enquiries/ complaints for both staff and students (emails, walk-ins or over the phone).
- Attend to complimentary car park coupon collection, edits to car details of users, and other general administrative duties.
- Implement plans for operational excellence, department goals and operations standards.
- Other duties as assigned.
QUALIFICATIONS- Minimum Diploma in Business or related course.
- Minimum 2 years of experience in dealing with corporate clients in events or conference sales.
- Possesses strong multi-tasking skills, able to work independently. Candidates with prior experience in event management would have an advantage.
- Proficient in MS Office (Word, Excel and Powerpoint).
- Excellent communication skills.
- Ability to work independently and within a team.
- Resourceful and able to work under pressure.
- Team player, meticulous and customer service oriented with excellent organisational and administrative skills.
OTHER INFORMATION#LI-JN2
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
