[What the role is]
The individual will play a key role in leading and supporting the operations of Continuing Education & Training (CET) programmes within the School of Engineering.
[What you will be working on]
- Liaise with Course Leads to facilitate the contextualization of training materials based on course objectives and learner profiles, ensuring alignment with CET delivery requirements.
- Plan and implement end-to-end CET programme delivery with minimal supervision, including liaising with trainers, managing logistics, and ensuring compliance with funding and policy requirements.
- Coordinate with stakeholders on assigned CET programmes, supporting proposal preparation, collating feedback, and facilitating follow-ups to maintain service quality and responsiveness.
- Support CET outreach efforts by contributing to marketing activities, assisting in event preparation, and participating in learner engagement initiatives under the guidance of the CET leadership team.
- Drive the school's effective use of the Skills Training and Enhancement Portal (STEP), acting as a resource person to colleagues.
- Oversee and optimise the use of CET training facilities and digital resources, recommending improvements based on utilisation trends and learner feedback.
- Contribute to department-wide initiatives and cross-functional taskforces, including process reviews and data reporting exercises.
- Support team operations and contribute ideas to strengthen CET processes & delivery.
[What we are looking for]
- Relevant qualifications in Engineering field and/or training, with a preference for candidates with experience in Engineering and/or training.
- Resourcefulness, with a proven ability to juggle multiple tasks and adapt to changes.
- Excellent communication and interpersonal skills.
- A team player, driven and possesses a strong customer service mindset.
- Good administrative and organisational ability.
- Analytical and have an eye for detail.
- Comfort in navigating ambiguous situations, with a focus on continuous improvement.
- Proficiency in Microsoft Office applications, with a strong command of Excel.
