Attend to intermediaries incoming emails on all aspects. Response to their email pertaining to quotation, hold cover policy, advice/confirm endorsement premium, confirm renewal instruction and all sort of enquiries.
For complicated cases, write detail instruction for colleagues to rely to Business Support department for processing.
Calculate extension premium if required by the intermediaries.
Follow up all hold covered policies, completed WICA forms and outstanding information from intermediaries.
Review those renewal notices which has invited on revised terms by the underwriter.
Prepare and print claims statistics reports.
Prepare bond approval forms for underwriting review and approval.
Arrange intermediaries for collection of Bond documents.
Review bond Letters of Indemnity (LOI) and related documents to ensure accurate execution.
Prepare cash collateral acknowledgement letters.
Attend to policy issuance enquiries from the Business Support Department.
Any other duty or assignment as and when instructed by the superior.
Requirements:
Diploma/Degree holders in insurance or related discipline
Preferably CGI qualifications or relevant insurance equivalent
Proficiency in Microsoft Office applications
Team player with an ability to build rapport with intermediaries and internal stakeholders
Willingness to learn new skills and technical knowledge
Ability to work under pressure
Self-driven, self-starter, quick to adapt to changes in the dynamic general insurance industry.
