Executive/Senior Executive/Assistant Manager (2.9-month contract), SMUA

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Academy (SMUA).
• Update programme and website content to ensure information is current and accurate.
• Manage Training Partner Gateway (TPG) updates, including course and intake submissions.
• Create and maintain course schedules on our registration portals.
• Gather and organize participant's testimonials for marketing use.
• Collaborate with Sales daily to monitor and manage leads and waitlists.
• Track enquiries, follow ups, and registration across programmes.
• Other duties as assigned.

QUALIFICATIONS

• A-Levels / Diploma and above.
• Good communication skills.
• Excellent time, resource and project management skills with strong ability to multi-task.
• Self-initiated, takes initiative, ownership and highly dependable.
• Meticulous with numerical figures and details.
• Proficient in MS Office software.
• Strong people management skills.
• Able to work collaboratively with others.
• Willingness to work extended hours and on some weekends.
• Ability to handle difficult customers and de-escalate tensions.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University