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Job Responsibilities
Document & Records Management
To maintain, update, and validate Excel scoresheets, ensuring all formulas, and formatting are accurate and aligned with assessment requirements.
To lead/conduct pre-module checks to verify scoresheet readiness.
Academic Administration
To consolidate and prepare documents for moderation, ensuring that files are named correctly and consistently.
To oversee/manage the uploading of moderated and finalised marks into Student Management System (SMS) [Vitae] for moderator's review.
To track and follow up with moderators to ensure that relevant modules marks are reviewed in the system for results release.
Verification of Payment for Adjunct Lecturers (ALs)
To monitor marking completion date for inputs into ALs payment tracking list.
To flag discrepencies and coordinate with Course teams or Finance team for resolution.
Administrative and Support & Learning Systems Support
To lead/coordinate call-over processes and verify the accuracy of entries in the SMS.
To support course teams in ensuring accurate marks/grades entry into SMS and provide support to the Adjunct Lecturers (ALs) in the navigation of the Learning Management System (LMS).
To provide exigencies support to ALs for SMS, LMS and related platforms (eg: MS Teams and Zoom).
To maintain organised records for compliance requirements.
Faculty and Interdivision Liaison
To collaborate with sub-teams if needed, with administrative processes
To identify systematic gaps, analyse root causes, and collaborate with relevant divisions to improve workflow efficiency and data accuracy across SMS and related systems.
Continuous Improvement and Initiative Support
To align/evaluate administrative processes and recommend improvements aligned with organisational mission and goals.
To track recurring operational issues, propose solutions and present insights during team meetings.
To support decision-making by providing data analysis and actionable recommendations to management.
Job Requirements
Possess at least a Diploma qualification
At least 1 year in administrative and coordination roles
At least 1 year relevant work experience in the Education environment (preferred)
Technical skills:
Proficient in Microsoft Office Suite (especially Excel and Outlook).
IT-savvy for handling LMS platforms and administrative systems.
Soft Skills:
Meticulous, detail-oriented, and highly organized
Strong interpersonal and communication skills Ability to communicate in Mandarin is advantageous as the role requires regular engagement with Mandarin-speaking learners.
Resourceful with strong analytical and multitasking capabilities
Ability to work independently and as part of a team
Committed to providing excellent support to learners, faculty and stakeholders
Respond positively to unexpected situations and implement appropriate follow-up actions aligned with organizational values
Perks & Benefits:
Flexible Hybrid Work Arrangement
Learning & Professional Development
Comprehensive Benefits Package such as attractive leaves schemes, flexible benefits, dental coverage etc.
Note: All new hires will be offered a two-year contract in the first instance. Contract renewal and emplacement on permanent appointment will be subject to continuous good performance.
We regret that only shortlisted candidates will be notified.
Job ID: 141395437
