Executive, Revenue Process - Slot Settlement (1 Year Contract)

Role Summary: As an Executive, you will be the point of contact between customers and X-press Feeders. You will need to ensure reconciliation statements and invoices are sent to customers and be able to handle and resolve disputes.

Employment Type: 1-YearContract

Reports to: Head of Revenue Process

Role and Responsibilities:

• Understand the structure of each deal & items stating in the checklist prior preparing the reconciliation template;
• Close follow-up with Line Manager to ensure checklist is drawn up for each agreement prior the deal commences, making sure the checklist is updated whenever there's changes to the deal;
• Setup contract details in system together with billing instructions to facilitate correct invoicing to customers;
• Update customers on the monthly slot charges with bunker update & ensure correct fixed slot invoices issued promptly to customers;
• Extract customers loading information – to scrutinize the report & probe agents for clarification on any data discrepancies, also follow up to ensure system gets updated with correct records;
• Submit reconciliation statement to customers on their slot usage against their slot commitment, it has to be drawn up accurately & submit within stipulated timeframe;
• Follow up with customer for the statement confirmation & ensure accurate & timely issuance of invoices;
• Handle queries raised by customers & resolve the disputes independently; and
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Shipping/ Logistics or similar specialization from a recognized institution.
• Preferably 2 to 3 years working experience in shipping industry. Fresh graduates are welcomed to apply.
• Strong working knowledge of MS Office in particular MS Excel;
• Detailed and meticulous and strong problem solving skills;
• Good analytical and numerical abilities;
• Pro-active with positive attitude and willing to learn;
• Good communication skills and strong interpersonal skills and team player; and
• Proficiency in the English language, both verbal and written.

Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today.

We regret that only shortlisted candidates will be contacted.

Attention to recruitment agencies:

X-Press Feeders/Eastaway operates with a preferred supplier list (PSL) for recruitment purposes. As such, we will not be considering or accepting unsolicited applications from non-PSL agencies for the role currently available. We kindly request that you refrain from submitting applications on behalf of your clients. Thank you for your understanding and cooperation.