Executive, Partner Sales (Taxi)

We are seeking driven and people-oriented Partner Sales Executive to grow our Taxi fleet by onboarding new driver-partners into our Taxi leasing programmes. The role focuses on Taxi driver-partner acquisition, sales conversion, and relationship building, supporting the end-to-end recruitment and onboarding of drivers for the vehicle fleet, with a focus on Taxis.  

This role is responsible for daily sales operations, partner engagement, customer service, and ensuring a high hired-out rate of vehicles, with a focus on Taxis.  

Partner Acquisition & Sales  

• Proactively source and acquire new drivers through walk-ins, leads, referrals, outreach activities and ground engagement   
• Understand driver needs and recommend suitable vehicle or leasing solutions  
• Explain leasing packages, rental structures, incentives, and onboarding requirements clearly to prospective drivers  
• Follow up promptly on sales leads and convert enquiries into confirmed hirers through effective sales engagement  
• Manage sales leads through CRM or internal systems and maintain accurate records of customer interactions and status updates  
• Achieve monthly individual acquisition, conversion KPIs  

Customer Engagement & Onboarding Support  

• Build trust and maintain professional relationships with prospective drivers  
• Own the driver journey from first enquiry to successful onboarding, act as primary contact during the first 1 month of driver's tenure  
• Address enquiries relating to rental terms, payment cycles, and operational policies  
• Resolve any feedback and complaints with a strong service first approach  
• Guide drivers through documentation, system setup, and vehicle collection  
• Coordinate with operations and support teams to ensure smooth vehicle collection  
• Ensure compliance with company policies and regulatory requirements  

Market Insights & Feedback  

• Gather and provide feedback on driver concerns, market conditions, and competitor offerings  
• Support continuous improvement initiatives for driver acquisition campaigns, sales processes, and customer experience  

Planning & Reporting   

• Prepare and present sales performance reports, forecasts and pipeline updates  
• Maintain proper documentation for driver-partner applications and onboarding files  
• Any other ad hoc duties as assigned  

• Diploma or other equivalent qualification  
• At least 2 years of sales experience (preferably in mobility/automotive/Taxi industry).  
• Strong communication and persuasion skills  
• Comfortable engaging frontline driver community  
• Sales-driven with strong follow-up discipline and ownership mindset  
• Comfortable working in a fast-paced and dynamic environment  
• Minimum 1 year of safe driving experience (possession of a valid Class 3/3A driving license)  

• Proficient in Microsoft Office Suite.  

• Excellent organisational and multitasking abilities  

• Skilled in navigating and coordinating with internal teams and external stakeholders.  

• Collaborative mindset with a focus on team success