1-2 years
14 days ago
Job Description

Roles and Responsibilities:

  • Function as the POC for Front-of-House (FOH) matters, Usher Deployment, and Permanent Exhibition's daily FOH operations
  • Assist with responding to telephone and email enquiries
  • Facilitate the venue hire process by attending production meetings with hirers and partners to finalise all FOH requirements
  • Ensure compliance by hirers and partners with the Centre's terms and conditions for FOH, marketing collaterals and ticketing guidelines
  • Prepare and maintain venue management's Business Continuity Plan (BCP) grab file, schedule FOH ushering and gallery sitter rosters, and all correspondences with past and current hirers and partners
  • Prepare FOH event information for dissemination to FOH ICs and for reporting
  • Verify accuracy of submissions and to prepare all casual staff payment in a timely manner
  • Prepare and compile hirers, partners, and audience feedback forms for SCCC's analysis
  • Maintain close communication with Programmes, Hirers and Partners to ensure excellent customer service
  • Liaise with hirers, partners, or members of public on FOH issues or disputes to ensure prompt resolution
  • Any additional duties as assigned by Management

  • A diploma or degree in Arts Management, Business Administration, and/ or Events
  • Management, preferably with working knowledge in the following fields: Arts Facilities
  • Management, Tenancy Management, Customer Service and/or Leasing.
  • At least 1-2 years of relevant experience.
  • Working knowledge of Event Business Management Software (EBMS) is preferred.
  • Good time and project management skills.
  • Able to work independently and be a good team player.
  • Bilingual with proficiency in Mandarin would be advantageous due to Chinese culture events
  • COVID-19 vaccination required.

Additional Information:
  • Up to $10-$12 Per hour (depending on experience, Position have potential to extend or conversion to perm.)
  • Located in Straight Boulevard (Nearby Tanjong Pagar MRT)

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 22546


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