Roles and Responsibilities
- Organise and execute membership recruitment roadshows and activities
- Conduct membership recruitment talks to large audiences
- Follow up on membership application matters and resolve application-related issues.
- Promote NTUC membership benefits and services offered by NTUC and related organisations.
- Develop and implement strategies to drive membership growth and retention.
- Design marketing and publicity materials for membership campaigns, events, and activities.
- Collate statistics on membership metrics and analyse trends
- Support branch satellite offices to drive membership growth and retention
- Understand members needs and assist in referring them to appropriate programmes or support channels
- Assist members with queries and membership-related issues
- Process membership applications into database system
- Assist in social media publicity
Requirement
- Minimum Diploma in Business Management or related discipline with relevant experience in a similar role
- At least 3 years of sales experience, preferably in membership sales and/or within a membership-based organisation.
- Familiarity with creating social media content
- Multilingual (English and another language)
- Good with PowerPoint design and presentation
- Familiar with design software (such as Canva, Photoshop etc)
- Basic data analysis via MS Excel or data visualization skills
- May be required to work in evenings and/or weekends on a needs basis
- Class 3 Driving License
