Key Responsibilities
Administrative
- Provide full spectrum of administrative support and coordinate with the Learning & Development team on all administrative related issues.
- Assist the Learning & Development department in daily correspondence (email/phone) on staff training enquiries including Learning Management System.
- Developing, reviewing and improving administrative policies and procedures.
- Planning, scheduling and promoting training events, including meetings, interviews, orientations and training sessions.
- Overseeing special projects and tracking progress related to training matters.
- Any other duties assigned by Manager/Project Lead.
Training
- Provide administrative support in training-related matters, preparation of CPD reports, and coordinating with both internal and external training providers of various training programs including logistic matters, course enrollments, confirmation, withdrawal, cancellation, and/or postponement.
- Manage training requests and maintain records of training grants/subsidies.
- Liaise with training providers on course registration and payments.
- Collaborate with internal/external parties to ensure the training programs align with the grant guidelines.
- Conducting post-training feedback and evaluating training effectiveness.
- Support and contribute in the administrative role including training and professional development plans and solutions to specific allocated business units.
- Managing relationships with educational institutions: Building relationships with educational institutions and maintaining regular communication to promote internship opportunities to students.
- Handle registration, maintain detailed staff training/attendance records, and ensure records are up to date in the Learning Management System.
- Prepare and monitor budget and utilization for all training courses.
- Conduct internal periodic training audits and enterprise risk management.
- Any other duties as assigned by Manager/Project Lead.
Job Holder Requirements
Qualification: Degree in Business Administration or related discipline.
Experience: Minimum 3 years of training administrative experience, experience in managing training systems, data collection and using appropriate tools and techniques for analysis will be advantageous
Other Knowledge / Skills / Attributes:
- Strong interpersonal and communication skills to take initiative and build trustful relationships
- Strong organizational and time management skills
- Proficiency in Microsoft Office and other IT Applications
- Proven knowledge in Learning Management System/Training System in an added advantage
- Preferably proficient in Microsoft Office especially Microsoft Excel and familiar in using pivot table, VLOOKUP, filter and formulas etc.
- Knowledge in Microsoft PowerPoint, infographic presentation and any IA software (such as tableau) are advantageous
Please send your resume to [Confidential Information] indicating your current and expected salary.
We regret that only shortlisted candidates will be notified.
Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).
