Job Overview
This role ensures smooth daily operations of digital advertising assets across train stations, bus interchanges, buses, and taxis. It acts as a key link between commercial, operational, and tech teams, working closely with internal departments and external partners like IT vendors, system integrator, asset owners, and transport operators.
Job Description
Digital Operations
- Oversee daily operation and maintenance (O&M) of digital ad panels to ensure good working condition of digital assets
- Supervise content quality checks, approval processes, and regulatory submissions (e.g. Rail Form A, Bus Form D, Permits).
- Verify Proof of Delivery (POD) for campaign execution.
Vendor & Asset Management
- Manage contractors for digital assets O&M and enforce SLA performance.
- Track software licences, utilities, telco usage, and digital asset inventory.
- Coordinate procurement for system and equipment needs.
Compliance & Governance
- Work with Group IT to ensure compliance with cybersecurity, PDPA, licensing, and audit requirements.
- Manage user access and maintain control of digital systems.
Stakeholder Coordination
- Coordinate with Sales Campaign Managers to support campaign scheduling and traffic flow.
- Act as the main contact for asset owners and operators on digital assets operational matters.
- Address feedback from clients and the public; assist with on-ground events and activations.
Reporting & Admin
- Prepare operational reports and ensure documentation accuracy.
- Conduct stock-takes and perform other administrative or ad-hoc duties as required.
- Develop and automate in-business processes
Project & Systems Support
- Assist with new system or product rollouts and manage project timelines.
- Coordinate with vendors and stakeholders through testing and implementation stages and O&M
Any other assigned duties
Job Requirement
- Diploma or Degree in Digital Media, IT, or Engineering.
- Minimum 1 year of experience in media, IT, or operations/project management.
- Knowledge in Python, Excel Macros, MS Power automate,
- Familiar with System roll out Project Management, System setup processes
- Strong coordination, communication, and time management skills.
- Detail-oriented, proactive, and confident working with contractors, authorities, and operators on-site.
