Job Description
We are looking for an Executive (Community and Case Management) to support and implement community-based children's programmes. This role is ideal for individuals who are passionate about working with children and have relevant experience in social service, education, or youth work.
Key Responsibilities
1. Programme Coordination & Child Registration
- Register children for the Children Enrichment Programme (CEP) at assigned community sites
- Collect supporting documents, verify attendance, and manage annual renewals
- Schedule and register children for additional programmes (e.g. FRESH, Learning Journeys, Reach for the Stars)
2. Funded Programme Management
- Liaise with vendors, community partners, funders, caregivers, and children
3. Stakeholder Engagement
- Communicate with caregivers, school personnel, counsellors, and other social agencies to support the well-being of children
- Work closely with internal teams and external partners to ensure effective service delivery
4. Facilitation & On-Site Support
- Facilitate on-the-ground execution of activities such as:
FRESH food support sessions
Life skills workshops
Learning journeys and other enrichment programmes - Ensure volunteer, instructor, and child safety and engagement
5. Needs Assessment & Referrals
- Liaise with external stakeholders to assess needs and nominate children/families for:
Financial assistance (e.g. groceries, bus subsidies)
Counselling and psychology services
Programmes like Grant-a-Wish or seasonal support initiatives
6. Administrative & Reporting Duties
- Manage donation-in-kind (DIK) records for food, non-food, and vouchers
- Respond to phone, email, and walk-in queries
- Maintain proper documentation of activities, children, and volunteers
- Assist in report preparation for quarterly board meetings
- Provide centre-based child management support when needed
Requirements
Qualifications:
- Diploma or Degree in Social Work, Early Childhood Education, Psychology, or equivalent fields
Experience:
- At least 2 years of experience working with children, preferably in a school, preschool, or social service environment
Skills:
- Strong communication and interpersonal skills
- Good organisational and coordination abilities
- Proficient in Microsoft Office
- Able to work independently and as part of a team in a dynamic environment
Personal Attributes:
- Passionate about helping disadvantaged children
- Self-motivated, adaptable, and responsible
Additional Information
- 5-day work week
- Immediate availability preferred
- Main work locations at Bukit Merah (Main), Clementi and Sengkang
