Executive, Client Management

Location: 47 Jalan Buroh (West)
Transport: Direct shuttle buses from Jurong East, Choa Chu Kang, & Serangoon MRT

• Experience is not required a willingness to learn is essential.

• Open to candidates with no prior experience.

• No experience required suitable for entry-level candidates.

Why Join Our Client Management Team

In the world of Healthcare, precision is everything. As a Client Management Executive, you are the Strategic Face of DKSH. You won't just manage accounts you will orchestrate complex supply chain solutions for global healthcare brands. This is a high-visibility role where you learn how a multi-billion dollar business operates from the inside out.

The DKSH Edge for Graduates:

• Strategic Exposure: Lead Monthly and Quarterly Business Reviews (MBR/QBR) with key industry stakeholders.

• Data Mastery: Learn to translate complex logistics data into business stories that drive decisions.

• Connectivity: We make the West easy. Enjoy 2-way company transport from major MRT hubs (North, West, and North-East).

• Fast-Track Growth: We value fresh perspectives. This role is designed to groom the next generation of Supply Chain leaders.

The Mission (Your Key Focus):

1. Strategic Client Partnership

• Be the Consultant: Act as the primary point of contact for healthcare clients, understanding their business needs and ensuring our operations align with their goals.

• Performance Storytelling: Consolidate KPI metrics (CCC, DC, SCM, Finance) into professional reports. You don't just report numbers you explain the Why and the How to improve.

• Relationship Building: Maintain a high touch-point frequency with clients to build trust and long-term partnership.

2. Inventory & Operations Command

• Inventory Intelligence: Monitor stock levels against contractual targets. You'll be the guardian of inventory, minimizing obsolescence and managing non-working stock.

• Cross-Functional Orchestration: Work hand-in-hand with our Distribution Centre (DC) and Material Management teams to ensure shipments are tracked and storage is optimized.

• Instructional Lead: Provide clear, data-backed instructions for inventory transfers, write-offs, and block actions.

Who We're Looking For:

• Education: A Degree in Business Administration, Supply Chain Management, or a related field.

• The Analytical Mind: You love Excel and can spot a trend in a sea of numbers. You are comfortable with quantitative analysis.

• The Communicator: You can present to a room with confidence and handle client queries with professional poise.

• The Proactive Learner: You don't wait for instructions you see a gap and offer a solution.

Functional Skills You'll Master:

• Advanced proficiency in Office 365 (Excel & PowerPoint are your best friends).

• Deep understanding of Healthcare industry dynamics.

• End-to-end Supply Chain KPIs and contractual management.