Executive, Business Systems (Retail Promotions & Data Analytics)

Job Overview:

The Executive in Business System Management team supports the operational execution of product promotions across enterprise retail systems to ensure promotions, pricing, and product information are accurately reflected in store POS and ecommerce platforms. The role plays a key part in safeguarding promotion data accuracy, enabling smooth campaign execution across retail channels, and supporting system improvements that enhance operational efficiency and automation.

Job Description:

You are responsible for managing and validating promotional data within enterprise systems to ensure promotional campaigns are accurately configured, verified, and executed across retail channels. The position works closely with Category Managers, Marketing, Operations, and Technology teams to maintain promotion data integrity, resolve pricing or campaign discrepancies, and support continuous improvement initiatives that streamline promotion processes and reduce manual operational effort.

Key Responsibilities / Duties

• Promotion System Operations

Configure and release promotional campaigns in SAP to ensure promotion mechanics, pricing, deal costs, and claims are accurately reflected across store POS and ecommerce systems.

• Promotion Data Validation

Perform structured pre-launch validation to ensure promotional prices, product details, and campaign information are consistent across system records and marketing materials.

• Promotion Accuracy & Issue Resolution

Identify and resolve promotion conflicts or overlapping campaigns, working with Category Managers and Marketing teams to confirm final promotion pricing and campaign details.

• Promotion Data Monitoring

Validate the successful transmission of promotion data to downstream systems and support investigation of promotion or pricing discrepancies reported by operational teams.

• Data Analysis & Validation

Utilise SQL queries and system data extraction to validate promotion data, analyse operational datasets, and support investigation of promotion-related issues.

• Process Improvement & System Enhancement

Identify manual operational processes that can be automated, document product and promotion process requirements, and collaborate with Technology teams during system enhancements and user acceptance testing (UAT).

Job Requirements:

Required Qualifications / Skills

. Degree in Business Operations, Information Systems, Business Analytics, or related disciplines

. Knowledge of SAP or other retail/ecommerce enterprise systems

. Ability to write SQL queries for data extraction, validation, and operational analysis

. Experience working with large operational datasets and system data validation

. Proficiency in Google Sheet, Excel or other data analysis tools

Required Attributes

. Comfortable working in a fast-paced operational environment supporting time-sensitive retail promotion campaigns

. Able to maintain high accuracy and attention to detail when working with pricing and promotional data that directly impacts customer transactions

. Strong analytical and problem-solving mindset

. Ability to translate operational processes into system or automation requirements

. Good stakeholder coordination and communication skills when working with cross-functional teams

. Meticulous and structured working style to maintain high data quality standards

. Proactive and improvement-oriented mindset to identify opportunities for process automation and operational efficiency environment.