Job Description:
- Provide high quality customer service and professionalism when calling consumers to schedule appointments or for any matters
- Take ownership of managing excel spreadsheets / database including updating schedules, works carried out etc in the system
- Plan and deploy contractors and teams based on the latest updates in the excel spreadsheets / database
- Actively collaborate with various stakeholders and teams when handling issues
- Communicate effectively with consumers and stakeholders to ensure satisfactory and timely resolutions
- Continuously improve and enhance the spreadsheets / database for easier updating of records and generation of various reports
- Generate reports for various stakeholders
- Proficiency in Microsoft Excel (e.g. formulas, Macro, basic analysis) and comfortable working with large datasets will be an added advantage.
- Any other duties as assigned
Others:
Work Location: Tengah
Salary: up to SGD3,000
Working hours: Monday - Friday, 8.30am -6pm (May be required to work beyond 6pm and during weekends when necessary, only during peak period)
Interested applicants, please email updated resume to [Confidential Information]
Joanna Chua
The Outsourcing Team
Recruit Express Pte Ltd
EA Lic: 99C4599
