Main Responsibilities
- Provide full spectrum of administrative and secretarial support.
- Manage and maintain calendar, meetings, and events.
- Coordinate international travel, including flights, accommodation, visas, itineraries, and expense claims.
- Screen and manage calls, emails, visitors, and correspondence with professionalism, diplomacy, and confidentiality.
- Prioritise issues requiring the senior executive's attention, handle or delegate matters where appropriate, and ensure timely follow-up.
- Prepare, format, and proofread documents, reports, presentations, and correspondence.
- Organise departmental and engagement events, including logistics, venue booking, catering, and procurement.
- Maintain accurate records, filing systems, and contact directories.
- Prepare and reconcile expense reports.
- Draft agendas, coordinate meeting materials, and prepare minutes and action follow-ups.
- Support ad hoc projects such as preparing PowerPoint decks, spreadsheets, and reports.
- Undertake additional duties or cross-departmental support as required.
Required Skills & Competencies
- Proven experience supporting senior executives, ideally within banking or financial services.
- Strong organisational and time management skills, with the ability to prioritise effectively.
- High level of attention to detail, accuracy, and discretion.
- Professional communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Resourceful, proactive, and able to work independently with sound judgement.
- Resilient, adaptable, and able to perform under pressure in a fast-paced environment.
- Collaborative team player, able to build effective working relationships across levels and functions.
- Professional demeanour with a positive, service-oriented attitude.
