Executive, Administration (Childcare)

Executive, Administration

Role Overview

The Administrative Executive (Childcare Centre) supports the smooth day-to-day operations of the centre by overseeing administrative, enrolment, and customer service functions. This role ensures accurate record-keeping, regulatory compliance, and effective coordination with parents, staff, and external stakeholders.

Key Responsibilities

1. Centre Administration & Operations

• Manage daily administrative functions to ensure smooth centre operations

• Maintain proper filing systems (digital and physical) for children and staff records

• Handle procurement of centre supplies and inventory tracking

• Support centre logistics, scheduling, and coordination of activities

1. Centre Administration & Operations

• Manage end-to-end enrolment processes (enquiries, registration, withdrawals)

• Serve as the first point of contact for parents and visitors

• Provide timely and professional responses to enquiries via phone, email, and walk-ins

• Maintain strong parent engagement and satisfaction

1. Compliance & Regulatory Matters

• Ensure proper documentation in line with ECDA requirements and centre policies

• Maintain accurate records for licensing, audits, and inspections

• Support subsidy applications and ensure timely submission of required documents

• Monitor attendance and child-related documentation

1. Finance & Billing Support

• Assist with fee collection, invoicing, and subsidy tracking

• Reconcile payments and maintain proper financial records

• Liaise with HQ finance team on billing and reporting matters

1. HR & Support Staff

• Maintain staff records (leave, attendance, certifications, training)

• Support onboarding and documentation for new hires

• Coordinate staff schedules and administrative needs

1. Reporting & Systems Management

• Update centre data in relevant systems (e.g. ECDA portals, internal HRMS)

• Prepare monthly reports (enrolment, attendance, finance, etc.)

• Ensure data accuracy and timely submission to HQ / authorities

Requirements

• Diploma in Business Administration, Early Childhood, or related field

• 1-3 years of administrative experience (childcare/preschool setting preferred)

• Familiarity with ECDA requirements and subsidy processes is an advantage

• Proficient in Microsoft Office and administrative systems

• Strong organisational and multitasking skills

• Good interpersonal and communication skills

Working Hours

Official working hours are aligned with centre operations. Flexibility may be required based on operational needs.