COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- SuccessFactors (Learning, Career & Succession) Implementation Support
- Provide administrative and coordination support for implementation of SuccessFactors Learning, Career & Succession modules (e.g., schedules, documentation, stakeholder follow-ups, trackers).
- Coordinate implementation workshops, meetings, and stakeholder consultations (room/virtual set-up, invites, materials, attendance, minutes and action logs).
- Support data preparation, data entry and testing (basic data checks, consolidation, UAT scheduling, issue logging and follow-ups).
- T&OD Programmes, Events and Workshops Support
- Support planning and delivery of T&OD programmes, events and workshops (in-person/virtual) with stakeholders and vendors.
- Manage participant administration and logistics (registration/attendance/feedback, materials, AV/IT, venue/virtual platform) and provide on-the-day support.
- Complete post-event administration (records reconciliation, feedback collation, filing and follow-ups).
- Procurement and Financial Administration
- Support procurement for programmes/events (sourcing, quotations and documentation) in line with guidelines.
- Coordinate ITQ/ITT activities, meetings, evaluations, and vendor administration (POs, invoices, supporting documents and payment tracking).
- Communications and Administrative Support
- Draft and send routine internal communications for programmes/events and system updates (eDMs, invites, reminders intranet/SharePoint updates).
- Support shared mailbox/enquiry management and maintain trackers, records and documentation.
- Provide general administrative support (meeting coordination, filing, materials collation and basic reporting) and other duties as assigned.
- Any other duties as assigned.
QUALIFICATIONS- Polytechnic diploma with at least 2 years of administrative experience.
- Operations & delivery: Strong coordination and administrative skills to support programmes/events and HR initiatives (planning, scheduling, logistics, registrations, post-activity follow-up).
- Stakeholder support and service orientation: Able to liaise with internal teams, vendors and participants follows through on actions within agreed timelines.
- Planning, organisation and reporting: prioritises well, manages multiple tasks, and delivers accurate work under time pressure maintains accurate trackers/records (e.g., attendance, registrations) and prepares basic summaries and documentation
- Communication skills: writes clearly and professionally for internal messages (emails/eDMs, invitations, reminders, intranet updates).
- Digital & AI: proficient in MS Office and collaboration tools (Teams/SharePoint) uses AI tools effectively and appropriately.
- HR & Procurement Systems: familiarity with HR/learning and procurement systems (e.g., SuccessFactors, Ariba) is an advantage.
OTHER INFORMATION#LI-KC1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
