At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role
Global & Multinational Client Group – International | Executive Assistant
This is an opportunity to be part of a dynamic team that manages the largest, strategic global commercial clients. This position is responsible for administrative support for two Vice Presidents in the Global & Multinational Client Group – International, Global Commercial Services. This is a high-paced environment which requires planning, prioritization, problem-solving and collaboration skills, strong communication, attention to detail and flexibility. The ideal candidate must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships with stakeholders and team across geographies, being resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.
Overview of Job Responsibilities:
Manage complex executive calendars, proactively resolve scheduling conflicts, maintain appointment schedule by planning and scheduling meetings with senior executives, internal business partners and with our global clients across multiple time zones
Maintains confidentiality across multiple segments including but not limited to customer information, business insight and colleague personal information
Ensure smooth day-to-day scheduling and meeting logistics
Anticipate and coordinate domestic and international travel arrangements and detailed itineraries
Serve as a primary point of contact for internal and external stakeholders
Liaise on behalf of executives with professionalism and discretion
Maintain organization charts and key distribution lists
On a monthly basis, prepare, review, and process expense reports in compliance with company policy. Be well versed in expense policies and help to ensure team stays within budget
Provides a broad variety of administrative tasks for VPs and respective teams, organize on and off-site meetings (including catering) and assist in management of client events
Support onboarding and general office operations, including IT coordination
Participate in team meetings and contribute to team initiatives
Play a prominent role in team engagement effort for geographically dispersed teams.
Support special projects and promote a collaborative team environment
This role may be subject to additional background verification checks
Minimum Qualifications:
Proven experience providing support to executives with exceptional organizational, administrative and interpersonal skills, a keen attention to detail and a sense of urgency in execution and follow-up
Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction
A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality
Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable
Proven team player and collaborator
Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook
Knowledge of myHR, Concur Expense & Travel, Oracle Procurement, SharePoint, WebEx, ONE.force, Slack, Co-Pilot
Excellent written and verbal communication skills
Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader's organization to run efficiently
Exudes professional maturity
Bachelor's degree a plus
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
