Events Manager

• Great learning opportunities
• Fun working environment
• Hybrid working arrangement

Your Responsibilities

Event Operations Management

• Responsible for supporting the Managing Director, General Manager and Senior Events Manager in all event management activities
• Provide support for all events and campaigns (both in-person and digital, where necessary) from pre-event planning to onsite delivery and post-event management
• Deliver successful events onsite, overseeing setup and related logistics
• Source, negotiate and manage external vendors necessary for all events
• Liaise with clients during the event planning process to ensure client satisfaction
• Ensure customer satisfaction (sponsors, delegates, speakers included) by responding to their queries in a prompt and professional manner
• Provide customers (sponsors, delegates, speakers included) with necessary event information according to the event delivery timeline
• Assist in administration items for the operations team

Customer Service

• Responsible for assisting in customer enquiries and support where needed
• Working with the CS department on client invoices

Requirements:

• Meticulous and detail-oriented
• Good problem solving skills
• Keen and fast learner
• Good interpersonal and communication skills
• Keen interest in growing in the Digital and Live event industry
• Proficient in Microsoft Office tools e.g. Word, Excel, PowerPoint