Events and Retail Manager

Job Description

As the Assistant Manager for Retail Programs & Events at Innovate 360, your core responsibility will be to run and grow our new retail program-bringing to life innovative concepts and founder-led brands through pop-ups, activations, and curated experiences. You'll take charge of the day-to-day retail strategy and operations while supporting event execution and, ideally, assisting with caf operations when needed.

This role is ideal for someone who's creative, organized, and thrives on building engaging, purposeful retail experiences-especially in fast-paced, startup-centric environments.

Key Responsibilities

• Lead the implementation and execution of Innovate 360's new retail program
• Curate and manage a rotating calendar of pop-ups, brand showcases, and product launches
• Support visual merchandising, product placement, and overall store presentation
• Coordinate logistics with startups, tenants, vendors, and brand partners
• Manage event and activation setup, teardown, and onsite execution
• Track and report on key metrics like sales, footfall, and customer engagement
• Collaborate with marketing to promote in-store events and retail stories
• Maintain a high level of customer experience in both daily retail and event operations
• Provide light support for caf operations as needed-ideally helping to coordinate staff schedules, ensure service flow, and maintain quality standards

Requirements

• At least 3 years of experience in retail management, brand activations, or events
• Experience in curating or managing pop-up concepts, especially in lifestyle or startup spaces
• Strong organizational and communication skills, with the ability to multitask
• Hands-on and proactive, with a strong eye for detail and design
• Comfortable working weekends or evenings during events and peak retail periods
• Familiar with point-of-sale and inventory systems
• Bonus: Experience in F&B or caf operations is an advantage but not required
• Passionate about sustainability, startups, and community building

About Us

Innovate 360 is Singapore's first VC and food accelerator with shared facilities, powering the next generation of innovators in AI and deep tech, agri-tech, food sustainability, and consumer concepts, supporting more than 230 startups.

Our 200,000 sq ft innovation hub includes licensed kitchens, R&D labs, co-working spaces, manufacturing zones, and now-new retail and caf spaces along Orchard Road, designed to help startups move from idea to shelf faster than ever.

We partner with governments, corporates, and investors to help startups scale through mentorship, market access, and pilot opportunities.

Why Join Us

This is your opportunity to shape what the future of retail looks like for purpose-driven brands and startups. If you love creating experiences, curating stories, and activating spaces-we want to hear from you.