Responsibilities:
- Develop and implement proactive strategies to optimize room bookings, F&B venues, and conference space utilization to meet revenue targets.
- Contribute to the overall sales strategy, ensuring alignment across departments and maintaining high-quality standards.
- Conduct competitive market analysis and implement strategies to keep the hotel competitive.
- Mentor and guide the Sales Team, promoting proactive sales techniques and high-quality standards.
- Respond to and convert incoming inquiries into successful revenue-generating opportunities.
- Manage group RFPs, prepare tailored proposals, present to clients, and negotiate to close sales.
- Maintain accurate data entry for group and meeting inquiries using Delphi FDC.
- Build strong relationships with clients, understanding their needs and delivering customized solutions.
- Conduct client briefings, meetings, and property tours to showcase the hotel's offerings.
- Make sales and telemarketing calls to engage prospective clients and secure business.
- Host potential clients during site inspections and entertainment activities, when appropriate.
- Collaborate with hotel operations and other departments to maximize revenue opportunities.
- Prepare and submit weekly sales activity plans and reports to the Director of Sales.
- Represent the hotel at trade fairs, industry events, and workshops in collaboration with the Director of Sales and Business Development.
- Coach and train team members, conducting performance assessments as needed.
- Support the Director of Sales and Commercial Director with other delegated tasks.
Requirement:
- Proven experience in hotel sales, particularly in the MICE sector.
- Strong leadership skills with the ability to mentor and motivate a team.
- Excellent communication, negotiation, and presentation skills.
- Ability to analyze market trends and develop effective strategies.
- Proficiency in Delphi FDC or similar CRM tools.
- A proactive, results-driven approach with a passion for exceeding targets.
- Willingness to represent the hotel at events and engage in business development activities.
Interested candidates please apply online or send your latest CV to [Confidential Information]
AlwaysHired Pte Ltd
Reg No: R1549345
EA: 24C2293
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