Role summary
We're looking for an Event Operations Manager & Facilitator to manage and lead the delivery of impactful team-building events. This role combines strategic event operations, supervision of the operations team, and hands-on facilitation of the team building events. You'll oversee logistics, mentor junior staff, and step into the spotlight as a facilitator, ensuring every event runs smoothly and leaves a lasting impression on clients.
Job Description & Requirements
1. Strategic & Operational Leadership
- Lead daytoday operations to ensure smooth execution of teambuilding events, workshops, and corporate programs.
- Develop and implement strategies that align with company goals, client satisfaction, and revenue targets.
- Oversee logistics, manpower planning, and resource allocation for multiple events.
2. Event & Project Management
- Supervise endtoend event operations: client briefing, planning, vendor coordination, execution, and postevent review.
. Use Project management software to organize and manage event details and assignments supervise that the team uses the software regularly and appropriately.
. Ensure programs are delivered on time, within scope, and budget, while maintaining safety and compliance standards.
- Anticipate challenges and implement contingency plans.
- Improve operational systems, SOPs, and tools for better efficiency.
- Drive continuous improvement in event delivery, facilitation quality, and client engagement.
- Stay updated with industry trends to innovate new experiences and operational models.
3. Team Leadership & Development
- Supervise and mentor operations executives and support staff, fostering collaboration and accountability.
- Foster a culture of collaboration, accountability, and innovation.
- Maintain and manage a roster of parttime staff to support event delivery.
- Provide training and guidance to strengthen operational skills.
4. Facilitation of TeamBuilding Programs
- Actively facilitate teambuilding events and workshops, engaging participants and ensuring impactful outcomes.
- Deliver programs with energy, professionalism, and adaptability to diverse client groups.
- Collaborate with senior facilitators to refine program design and techniques.
5. Client & Stakeholder Management
- Serve as the operational point of contact for key clients, translating requirements into actionable plans.
- Build strong client relationships through excellent delivery, responsiveness, and issue resolution.
- Work closely with sales and business development teams to align operations with client expectations.
Requirements:
. Experience in Events Management / Coordination / Planning is preferred
. Experience in Managing small teams
. Outgoing Personality
. Good Interpersonal Skills
. Ability to think on the feet / solve immediate problems / improvise on the spot
. Proficient in MS Office
. Organized and meticulous
. Able to work in a team and independently
. Diploma / Degree
