Assist in day-to-day administration (technical and services) which includes handling of all incoming and outgoing correspondences, facsimile, data entry, filing and collating of information.
To provide support and counter check on warranty documentations and claims.
Follow up on any upstanding warranty claim with the manufacturer
Ensure all warranty claims are submitted according to the manufacturer warranty policy and procedures.
Maintain warranty and credit records and database.
Ensure that all warranty parts are tagged and housekeeping on the storage according to warranty policy
Supervise and check all warranty scrapping parts.
Provide support to parts daily operation.
Assists in purchasing, receiving and warehouse keeping.
Performs any other ad-hoc duties as assigned by the supervisors.
Job Requirements:
Preferably 2-3 years of relevant working experience
Proficient in spoken & written English and Mandarin.
Proficient in Microsoft Office.
Be resourceful and multi-tasking attitude.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
