EUC Engineer

. Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance.
. Provide L2 technical support and advice to users on systems- related issues or queries.
. Perform systems administration/maintenance and works toward continuous optimization of systems performance.
. Standby with on-call availability with varied shifts including nights, weekends and holidays.
. Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g. industry compliances, delivery frameworks/playbooks, port-mortem reviews, documentations Cross group collaboration
. Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed Qualifications/Experience/Knowledge
. Diploma/Degree or equivalent
. Experienced in M365 End-Point Admin, and/or CompTIA Network.
. Min. 2-3 years of experience preferred.

. Technical knowledge infra stacks i.e. x86, Unix, storage and backups, networks, security, desktops/laptops/devices, servers

. Knowledge of OS - Linux, Windows OS, Mac OS, and Servers Operating Systems.

. Knowledge of Virtual Machines - VMware, Hyper-V

. Knowledge of Cloud - AWS, Azure, M365, Microsoft Intune, Alibaba, Huawei.

. Knowledge of network architecture and security, routers, switches, provisioning, firewalls, and security

. Possess problem solving skills and able to prioritize and manage multiple tasks.

. Demonstrated verbal, written communication and interpersonal skills with stakeholders.

EA Number: 11C4879